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Get In Touch
We're here to help! Reach out to us for any questions, concerns, or feedback. Our team is ready to assist you.
📍 Company Information
Better Steno
A Subsidiary of Sabr Enterprises Pvt. Ltd
India
Website: www.bettersteno.com
📝 Before You Contact Us
To help us assist you more efficiently, please include the following in your email:
- Your Account Email: The email address associated with your Better Steno account
- Subject Line: A clear, brief description of your issue or question
- Detailed Description: Explain your issue or question in detail
- Screenshots: If reporting a technical issue, please include screenshots
- Transaction ID: For billing inquiries, include the transaction or payment ID
- Device & Browser: For technical issues, mention your device and browser
Frequently Asked Questions
How long does it take to get a response?
We aim to respond to all inquiries within 24-48 hours during business days. Complex issues may take longer to resolve.
Can I get a refund for my subscription?
Please refer to our Cancellations and Refunds Policy. Generally, all purchases are non-refundable except in cases of billing errors on our end.
I'm having trouble accessing my account. What should I do?
Try resetting your password first. If that doesn't work, email us at [email protected] with your account details, and we'll help you regain access.
How do I report a bug or technical issue?
Email us at [email protected] with a detailed description of the issue, screenshots if possible, and information about your device and browser.
Can I suggest new features or improvements?
Absolutely! We love hearing from our users. Send your suggestions to [email protected]. We review all feedback carefully.
Are you hiring or accepting partnerships?
For business inquiries, partnerships, or career opportunities, please email us at [email protected] with "Partnership" or "Career" in the subject line.
How do I delete my account?
You can delete your account from your account settings, or contact us at [email protected] to request account deletion.